Residential Business

Billing & Accounts

How to receive and pay your Selectcom Telecom bill during a Canada Post work stoppage.

Due to the Canada Post work stoppage, mail to and from Selectcom Telecom may not be delivered.

Please remember that you will continue to be responsible for paying your Selectcom Telecom bill on time during a postal disruption. To keep track of your bills and avoid late fees, we encourage you to register your account on My Account

To sign up, please visit My Account and follow the simple steps to access your account online, switch to e-bill, and set up payments by debit or credit card. You can also make payments through online banking, at a bank machine or in person at your financial institution.

Here are some questions and answers to help you if there is a Canada Post work stoppage.

1) I receive my bill in the mail. How can I check my account balance?

We recommend switching to e-bill on My Account to stay up to date on your account activity, payment amounts and due dates. You can also check your account balance by calling 1-888-901-8484 and one of our customer service representatives will help you access your account balance.

2) What are my payment options during a postal disruption?

  • Online
  • Visit My Account and sign up for pre-authorized payments by debit or credit card. You can also make a one-time debit or credit card payment.

  • By phone
  • Call 1-888-901-8484 to make a one-time payment.

  • In person
  • You can also print your e-bill and pay in person at your bank or through an ATM. Please contact your financial institution for instructions and details.

3) Will late payment charges apply if I don’t get my bill or can’t send a cheque?

Yes. To avoid late fees, please register for e-bill to stay updated on your account and pay your bill using any of the options outlined above.

Please remember that you will continue to be responsible for paying your Selectcom Telecom bill on time during a postal disruption. To keep track of your bills and avoid late fees, we encourage you to register your account on My Account
For any questions you may have regarding your Selectcom Telecom services and account please call 1-888-901-8484.

General inquiries

Monday to Friday 9:00 a.m. to 5:00 p.m., EST

1-866-630-8255


Customer Care

Monday to Friday 8:00 a.m. to 7:00 p.m., EST
Saturday 9:00 a.m. to 3:00 p.m., EST

1-888-901-8484


Technical Support

Monday to Friday 8:00 a.m. to 7:00 p.m., EST
Saturday 9:00 a.m. to 3:00 p.m., EST

1-888-264-7343