|
Overview
|
 Enhanced
Calling
Paging
Faxing
Call
Recording
Webex
Softphone App
Unlimited
CAN/USA long distance calling
International long distance calling (billed per minute)
|
Enhanced
Calling
Paging
Faxing
Call
Recording
Webex
Softphone App
Meeting
Messaging
Unlimited
CAN/USA long distance calling
International long distance calling (billed per minute)
|
Enhanced
Calling
Paging
Faxing
Call
Recording
Webex
Softphone App
Meeting
Messaging
Contact
Center
Integrations
Unlimited
CAN/USA long distance calling
International long distance calling (billed per minute)
|
Advanced System Features
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| Auto Attendant |
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| Call Pickup |
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| Call Park Group |
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| Group Paging |
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| Receptionist Client |
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| Authentication |
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| Call Queue |
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| Hunt Group |
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| Music on Hold |
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| Voice Mail Group |
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| Internal Calling Line ID Delivery |
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| External Calling Line ID Delivery |
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| Intercept Group |
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| Call Intercept |
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| Voice Portal |
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Calling |
| Place/Receive Audio Call (PSTN/VoIP) |
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| App Dialpad |
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| Call Hold and Resume |
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| Extension Dialing, Variable Length |
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| Inbound Caller ID (Name and Number) |
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| Call Park |
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| Call Pickup/Directed Call Pickup |
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(Desktop
only)
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(Desktop
only)
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| Call Pull |
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| Call Recording (Dubber Go) |
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| Call Redial (FAC) |
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| Call Return (FAC) |
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| Call Transfer (Attended, Semi Attended,
Blind)
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| Call Waiting (for up to 4 calls) |
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| Call Waiting ID |
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| Desk Phone Control (DPC) - Basic
incoming/outgoing calling
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| Desk Phone Control (DPC) - Mid-call features
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| Desk Phone Control (DPC) - Share |
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| Desk Phone Control (DPC) - Join Meeting |
Roadmap |
Roadmap |
Roadmap |
| Do Not Disturb |
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| Executive/Executive Assistant (Boss-Admin) |
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(Desktop
only)
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(Desktop
only)
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| Shared Lines for Webex App |
Available on
Desktop
Mobile on Roadmap
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Available on
Desktop
Mobile on Roadmap
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Available on
Desktop
Mobile on Roadmap
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| Multi-Line (Virtual Lines) |
Available on
Desktop
Mobile on Roadmap
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Available on
Desktop
Mobile on Roadmap
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Available on
Desktop
Mobile on Roadmap
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| Feature Access Codes |
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| Mute/Unmute |
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| N-Way Calling (6) |
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| Spam call indication |
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| Seamless call handover between networks |
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| Sharing - Screen, application |
(Desktop
only)
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(Desktop
only)
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(Desktop
only)
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| Sharing - whiteboard & annotation |
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Roadmap |
Roadmap |
| Remote Desktop Control |
(Desktop
only)
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(Desktop
only)
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(Desktop
only)
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| Video (Point to Point) |
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| Video Call - Virtual Background |
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| Emergency (911) Calling |
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| Emergency (911) Location Update URL |
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| Redsky- E911(Emergency Services Location
Update)
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| Call Back |
Available on
Mobile
Desktop on Roadmap
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Available on
Mobile
Desktop on Roadmap
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Available on
Mobile
Desktop on Roadmap
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| Call Through (Mobile) |
Roadmap |
Roadmap |
Roadmap |
| Mobile Calling Widgets |
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| Call Center Agent- App
capabilities
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| Agent Login/logout |
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| Agent Set Availability Status |
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| Agent Set Outbound Calling Line ID |
(Desktop
only)
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(Desktop
only)
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(Desktop
only)
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Calling Settings Setup in App or settings.webex.com
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| Anonymous Call Rejection |
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| Automatic Callback |
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| Background Noise Reduction |
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| Music Mode |
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| Block Your Caller ID |
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| Call Forwarding Always |
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| Call Forwarding Busy |
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| Call Forwarding No Answer |
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| Call Forwarding Selective |
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| Call Forwarding When Not Reachable (Business
Continuity)
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| Call Notify |
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| Connected Line ID Restriction |
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| Single Number Reach (Office Anywhere) |
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| Outbound Caller ID Blocking |
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| Privacy |
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| Remote Office |
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| Selective Call Acceptance |
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| Selective Call Rejection |
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| Sequential Ring |
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| Shared Call Appearance |
(5)
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(5)
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(5)
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| Sequential Ring |
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| SIP URI Dialing |
Roadmap |
Roadmap |
Roadmap |
| User Web Portal |
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| Inbound Fax to email |
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| T.38 Fax Support |
ATA only |
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Deskphone Only Settings
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| T.38 Fax Support |
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| Barge-In Exempt |
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| Busy Lamp Field (Monitoring) |
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| Directed Call Pickup with Barge In |
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| Hoteling Host |
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| Hoteling Guest |
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| Hoteling Multiple Line Appearance Guest |
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| Priority Alert |
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| Push to Talk |
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Call History / Voicemail
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| Call Logs - Local |
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| Call Logs - Server based/Unified Call History
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| Call Logs - Delete All |
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| Call Logs - Delete Individual Calls |
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| Call Logs (Basic) - Missed Calls Counter |
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| Call Logs with Click to Dial |
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| Call Logs (Enhanced): Show Duration of Calls
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| Call Logs (Enhanced): Show Hunt Group Calls
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| Voicemail |
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| Visual Voicemail |
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| Voicemail transcriptions |
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Personal Contacts |
| View/Add Contacts |
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| Manage Favorites |
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| Manage Groups |
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| View Profile |
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| Enterprise Phone Directory |
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| Add Contacts from Common Identity |
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| Speed Dial 100 |
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Search |
| CI Search |
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| Universal Search |
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| Outlook Contact Search |
(Desktop
only)
|
(Desktop
only)
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(Desktop
only)
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| Local Mobile Contact Search |
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| Google Contact Search |
(Mobile
only)
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(Mobile
only)
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(Mobile
only)
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| Enterprise Directory Search |
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Calling Integrations |
| Microsoft Teams Integration for Calling |
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| Microsoft Outlook Integration for Calling |
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| Slack Integration for Calling |
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Messaging |
| Calling Presence (On Call) |
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| Meeting Presence (in Meeting, Presenting) |
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| Presence (Active, Last Active) |
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| Manually Set Presence - Do Not Disturb |
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| Location |
Roadmap |
Roadmap |
Roadmap |
| Personal Message Status |
App only |
App only |
App only |
| Basic Messaging Features |
| Chat - View History |
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| Chat - Delete Space |
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| Chat - Delete Message Thread |
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| Chat - Delete Individual Message |
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| Chat - Mark As Viewed |
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| 1-1 Chat |
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| Spaces (Group Chat) |
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| Read Reciept |
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| Hide availability status |
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| Is Typing Indicator |
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| File Sharing |
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| Screen capture |
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| Filters |
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| Mentions |
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| Message fowarding between a Space |
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| Set a custom status |
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| Search within a Space |
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| Pin Messages in a Space |
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| Send a Space Link |
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| Mark as Unread |
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| Rich Text |
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| Quoting |
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| Threading |
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| Edit Messages |
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| Drag & Drop Files |
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| Gifs |
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| Emojis & Emoticons |
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| Reactions |
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| Mark as Viewed |
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| Favorites |
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| Embedded Previews (pdf, gifs) |
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| Embedded Video Playback |
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| Push Notifications |
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| Custom Space Notification-Off/On/@mentions
only
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| Add Integrations & Bots to Spaces |
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| File Viewer - Show file in Conversation |
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| File Viewer - Download |
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| External Participant Indicator |
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| Space member management |
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| Inter-team/org messaging |
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| Keyboard shortcuts |
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| Personalize message notification sounds |
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| Video messaging by Vidcast |
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| Advanced Messaging Features |
| Schedule Space Meeting with everyone in Space
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| Add link shortcut to a Space |
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| Space cover photo |
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| Sharing- screen, application, whiteboard,
annotation
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| Embedded Apps |
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| Moderator - Add / Remove people |
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| Moderator - Edit space name |
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| Moderator - Add / Remove Moderator |
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| Moderator - Edit space image |
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| Turn On Announcement Mode |
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| Pro Pack** |
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Meetings |
| Common Meeting Features |
| Number of Participants in PMR Meetings |
|
100 |
100 |
| Number of Participants in Space Meetings |
|
100 |
300 |
| Desktop Sharing |
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| Application Sharing |
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| Screen Sharing on Mobile |
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| Whiteboard |
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| Annotation |
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| One-click & Scheduled meetings |
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| Join via VoIP |
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| HD video |
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| Full screen and gallery view |
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| Mute all/participant |
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| Dismiss all/participant |
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| In-meeting participant search |
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| Multi-party Chat |
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| Web Guest Experience |
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| Video Layout options (5x5 grid, stack, side by
side, full screen)
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| Virtual backgrounds |
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| Background noise reduction |
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| Music Mode |
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| Advanced Meeting Features |
| Webex Assistant |
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| Animated meeting reactions |
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| Immersive Share (Show me in front of
presentation)
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| Gestures |
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| Raise Hand |
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| Breakout Sessions |
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| Notes |
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| File Transfer while in a Meeting |
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| Polling |
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| Live Polling and Q&A by Slido |
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| Persistent Meetings link |
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| Meetings Site Access |
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| Locking |
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| Password Protection |
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| Call me Local / Call Me Intl |
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| Personal Meeting Room (PMR) |
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| Personal Conference Number (PCN) |
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| Join from a video system (CMR) |
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| Support pairing with Cisco Webex Devices |
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| Meetings Recording (local & cloud) |
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Local Only |
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| Recording Transcriptions |
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| Default Presenter Controls for all Attendees
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| Remote Desktop Control |
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| Webex (PMR & Scheduled) meeting scheduling |
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| In-app meeting scheduling |
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| Enable Content sharing with External
Integrations
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| Let other users to schedule meetings on their
behalf
|
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| Delegate your meetings (Cohost, In-meeting host
control)
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| SiriKit Integration |
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| Media Quality Statistics |
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| Personal Insights |
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| Closed Captions (Spoken Languages:English,
French, German, Spanish, Italian)
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| Devices & Peripherals |
| Cisco MPP Handsets |
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| USB Headsets |
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| Bluetooth Headsets |
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| USB Cameras |
(Desktop
only)
|
(Desktop
only)
|
(Desktop
only)
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