Webex - Getting started guides

Help for Administrator

Useful information for the administrator, to properly configure their telephone system

Manage auto attendants Create and configure a schedule Manage queues Manage User Accounts Manage devices in User Hub Integrate with Microsoft Teams

Help for User Hub

User Hub is a unified portal for managing all your calling services such as call forwarding, single number reach, voicemails, and many more.

Access User Hub Configure your voicemail Set or reset your PIN Forward your phone calls Configure simultaneous ring Manage your executive assistant service Turn on do not disturb

Installing the app

Deployment Steps

Download the Webex App Network Requirements System requirements for Webex services

Using Webex app

Get started with Webex App Get started with Meetings See all Webex App help

Using and configuring your devices

Cisco 68xx phone Features and buttons Cisco 78xx phone Features and buttons Cisco 68xx and 78xx – Configure features Cisco 88xx phone Features and buttons Cisco 88xx – Configure features

Voicemail

Listen to your voice messages on User Hub Listen your voice messages in Webex App Check your voicemail on your Cisco IP Phone Set or reset your voicemail PIN Configure your voicemail settings

We are here to help

Contact Business customer service

Discover the platforms

Get started with Webex App Get started with User Hub

More support

911 Limitations

Compatible devices

Call features

Forward a call with Webex App Transfer a call with a Cisco phone Turn on Do not disturb Remove background noise and speech in calls and meetings

Got questions?

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Shop or modify
a service

If you are a Business customer and would like more information on our Products and Services or would like to make changes to your existing business services please click the "request callback" button and complete the form attached.

Monday to Friday 9:00 a.m. to 5:00 p.m., EST

call 1-866-630-8255

Request Callback

Billing and
payments

If you are a Business customer and would like review or pay your invoice please click the "contact billing" button and complete the form attached.

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Saturday: 9:00AM - 3:00PM, EST
Sunday: Closed

call 1-888-901-8484

Contact Billing

Technical
Support

If you are a Business customer and need help on how to use your services or are experiencing technical difficulties please click the "get support" button and complete the form attached.